Jacob's Pillow Dance

real work experience in donor relations and stewardship, high end customer and ticket service, and the time management skills needed for any entry level position in the arts field. This intern works in the Development department and divides work days between the Development Office and the Box Office. His/her primary responsibility as the VIP Concierge Intern is to receive and handle high level donors', donor prospects' and VIPs' requests for ticketing, Café reservations, tours and meetings using exemplary customer service. This Intern also assists with data management projects, and helps ensure the flow and accuracy of information between the Development Office and Box Office.

While in the Development Office, additional responsibilities will include assisting with special events, fundraising mailings, donor gift acknowledgments, sending donor photos, and member communications.

While in the Box Office, additional responsibilities include assisting with Box Office sales, and greeting and assisting both VIPs and the General Public at Will Call prior to performances.

Candidates should be confident interacting with donors and the public in person and via telephone, detail-oriented, organized, effective time managers and self-motivated. Excellent interpersonal and customer service skills are a must. This intern will be expected to speak knowledgeably about each of the companies performing on the 2013 Season and make informed and personal recommendations when asked. Experience in retail or other customer service, and a desire to enter the arts fundraising field are preferred. Excellent computer skills in Word, Excel, Access and Internet research are preferred, as is experience with Theatre Manager or other ticketing software.

For information on how to apply for this internship, please click here.