Community Engagement Coordinator

Jacob’s Pillow seeks a Community Engagement Coordinator (CEC)  to work closely with the Director of Community Engagement to plan, organize, and implement the Pillow’s on and off-site year-round Community Engagement Programs. The ideal individual possesses initiative, a collaborative spirit, excellent administrative skills, including strong written and verbal communication skills in order to communicate professionally and sensitively with a wide-range of diverse contacts  including dance studios, K-12 classroom teachers, youth and service organizations, and the ability to handle and assimilate multiple projects of varying natures. Success in this role requires someone who is imaginative, highly motivated, and service-oriented and who works in a self-directed manner. A strong knowledge and passion for dance, dance education practices, and community engagement practices are essential. Familiarity with a festival-paced environment, Jacob’s Pillow Dance, and the Berkshire community are a plus.


  • Plan and manage all on-site public classes, workshops, and Day at the Pillow Visits
  • Implement the annual Dancing Berkshires Fund Program
  • Coordinate logistics related to the Jacob’s Pillow Curriculum in Motion Residency Program
  • Steward and facilitate community dance experiences for diverse populations both on and off-site
  • Manage department tour schedule and give tours
  • Assist with off-site program coordination as assigned, including but not limited to event registration/production, community meetings, note-taking, and volunteer oversight.
  • Maintain and develop department database (Salesforce); pull department reports and provide mailing lists for targeted communication.
  • Liaison with Marketing to strategize and promote Community Engagement Program initiatives and public events.  
  • Assist with copywriting and proofreading of all promotional materials across multiple platforms (print and online materials including emails, brochures, and social media)
  • Archive all program documentation and assessment (paper & electronic)
  • Maintain department handbook
  • Manage invoice and expense tracking and budget spending for department
  • Oversee Community Engagement Apprentice’s role in:
      • Community Day production in collaboration with Program Apprentice
      • Invitations to participate in Dancing Berkshire Fund
      • Public programs management and income tracking
  • Supervise, train, and mentor two Festival interns
  • Assist in processing contracts and paperwork for artists
  • Coordinate the production of informational materials for artists and community partners.
  • Organize and maintain department calendar, files, and records.
  • Write, organize, and maintain correspondence; schedule meetings/conference calls, and field general inquiries
  • Duties and special research projects as assigned.


  • Bachelor’s Degree in a related field (performing arts administration, community organizing, and/or education) preferred or equivalent of education and experience with 1-3 years of performing arts administration, not-for-profit, project management, community outreach, youth development, teaching and/or artist development experience
  • Strong community engagement and facilitation skills
  • Strong organizational skills, fastidious attention to detail, and the ability to multi-task
  • Ability to thrive in a fluid, grassroots environment
  • Flexibility and the ability to work autonomously as well as take direction as needed
  • Passion for arts access and social justice principles coupled with a knowledge of dance, dance education, dance teaching, and community engagement
  • Strong interpersonal skills in email correspondence, phone communication, and in-person situations with colleagues and external partners
  • Ability to build relationships across lines of difference and with diverse stakeholders
  • Ability to serve as a representative of Jacob’s Pillow Dance in multiple settings
  • Professional management of Facebook, YouTube, Twitter, and Instagram accounts, a major plus
  • Ability to work weekends and evenings; the Festival schedule requires a 6-day work week.
  • Ability to work well under pressure, with excellent strategic-thinking and problem-solving skills
  • Demonstrated success in building and maintaining relationships with community members