Business Administration Fellow

The Business Administration Fellow works with the Deputy Director and Director of Human Resources as the Intern Program Coordinator to administer the 2023 Festival internship program from the recruitment and selection process to orientation and curriculum. Responsible for all timelines and activities related to the intern program.

Responsibilities

Intern Program Coordinator

• Review and synthesize all 2022 Festival Intern Evaluations to inform the design of the 2023 Festival Intern Program.
• Serve as point person for Festival Intern Alum, assisting with Alumni relations and mentorship opportunities as appropriate.
• Work with the Marketing and Human Resources Departments to create a robust recruitment plan that involves face-to-face meetings with college career services departments and efforts to broaden our applicant pool.
• Work with Deputy Director to develop and manage the Intern Program budget.
• Manage the application and acceptance process for the intern program in coordination with Human Resources and all Intern Supervisors.  
• Develop the Festival intern acceptance and welcome packets in partnership with the Human Resources, Marketing Department, and Company Management Fellow.
• Support the Education Administrative Assistant in outlining and managing the UMASS College Credit Process for the upcoming year.
• Oversee the development and implementation of all Intern-specific programming, including orientation, dine and discover, talks with artists, training, seminars, and social gatherings on and off campus.
• Oversee all Intern review points and prepare Intern Completion Certificates.
• Create a program for academic year interns to include training, professional development, and social opportunities.
• All administrative aspects of the program.
• Serve as an on-site support advisor for all interns.

Assistant to the Deputy Director

• Provide general support as needed to the Deputy Director and reporting departments (Finance, Human Resources, Facilities, Systems) for ongoing projects and work plans, as well as the Pillow Store.
• Assist with preparation of materials for Board of Trustees meetings as needed.
• Schedule related events and meetings.
• Write, organize and maintain selective correspondence.  
• Coordinate all logistical needs for meetings and events on behalf of the Deputy Director, as needed.
• Provide assistance with expense tracking, submission of receipts, and travel reimbursements for the Deputy Director.
• Oversee logistics for and preparation of all pre-Festival Orientations, mid-Festival check-ins, and post-Festival debriefings. 
• Assist with providing coverage for the main Administration reception area and Office Administrator duties as needed.
• Duties and special projects as assigned.

Qualifications

• Candidates must have a knowledge and understanding of business administration and familiarity with Jacob’s Pillow.
• Candidates must have strong written and verbal communication skills, strong customer service skills, and be a proactive problem-solver. Candidates must be able to meet deadlines in a fast-paced, quickly changing environment.  
• Candidates must have experience with database technology. Candidates must have project management experience and have the ability to work collaboratively and independently.  
• A baccalaureate degree or the equivalent of experiential practice as a dance professional with arts administration experience is preferred. Experience working in Tessitura, Google Suite, and Zoom is preferred. A sense of humor is a must.

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