Community Engagement Fellow

The Community Engagement Fellow works closely with the Director of Community Engagement and the Community Engagement Programs Manager to plan, organize, and implement the Pillow’s year-round programs throughout Berkshire County. With a particular focus on access and equity to the arts, the department offers a wide variety of programming that connects community through dance. The Fellow is responsible for supporting administrative logistics, helping ensure the smooth functioning of the department’s programs and activities. The Fellow can expect to interact with community members across many sectors including community organizers, dance class participants, volunteers, artists, and community groups including dance studios, K-12 classroom teachers, youth organizations, and groups with specific needs and interests.

Responsibilities are largely administrative and include supporting logistics within the department for artists and community members, database research and record maintenance, internet research projects, leading public tours, supporting visits for community groups, assisting with special events as needed, and other projects and duties to be determined that support the evolving needs of the department. Additional administrative duties include scheduling, managing the department’s calendar of events, participant and residency data collection and reporting, assisting in writing copy and summaries of programs that are distributed to partner stakeholders and Pillow staff, and promotion of programming through phone calls and online postings.

Responsibilities

• Coordinate department scheduling, including community tabling opportunities and related material and staffing needs year-round.
• Support logistics for online and on-site dance education programs.
• Coordinate logistics for the College Partnership Program Day at the Pillow Visits.
• Act as the primary documenter for department meetings, programs, and forums as assigned.
• Monitor upkeep and maintenance of studios/facilities/community engagement resources as they relate to programs.
• Maintain Welcome Center displays throughout summer festival.
• Assist with department expenses and income, including receipt tracking and coding, artist fees, and income reports.
• Coordinate correspondence for program partners (including participants, artists, and community stakeholders).
• Oversee the Community Engagement Programs participant tracking and reporting on qualitative and quantitative data.
• Assist with the following: 
  • Data entry and upkeep in organizational database (Tessitura).
  • Coordinate operating logistics for public classes and workshops, including studio needs, online and phone pre-registration, income reports, participant tracking, and correspondence.
  • Development of program protocols for department Redbook.
  • Support coordination of Jacob’s Pillow Curriculum in Motion Residencies, Community  Residencies, and other non-festival related performances, as assigned.
  • Support special projects, such as Community Day planning, including studio site visits and evaluating artists to teach and perform. 
  • Assist with copywriting and proofreading of promotional materials, including program emails and website copy.
• Facilitate campus visits and tours.
• Oversee tabling opportunities throughout the community.
• Duties and special projects as assigned.
• Participate in training sessions to effectively gain the broad spectrum of skill sets required to effectively and successfully implement Community Engagement Programs.

Qualifications

• A demonstrated interest in community engagement and dance education initiatives, with an appetite for administrative, detail-oriented tasks.
• Excellent interpersonal, organizational, public speaking, and community relations skills are a must.
• This position engages with a wide variety of public; cultural competency, friendly nature, and language skills are a plus.
• Strong administrative skills supporting database records, email correspondence, phone communication, and in- person situations with colleagues and external partners.

Skills & Qualities

• Ability to troubleshoot technology issues with Zoom, basic cameras, and basic sound systems. 
• Ability to multi-task and problem-solve with a positive attitude.
• Ability to adjust schedule to work evenings and weekends; some physical labor is essential.
• Candidate should be organized and detail-oriented, with the ability to work independently and on a team.
• Ability to thrive in a fluid, grassroots environment.

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