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Jacob's Pillow
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Volunteer

Volunteer at Jacob’s Pillow

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VOLUNTEER WITH US

Our volunteers are a vital part of Jacob’s Pillow’s mission to support dance, presentation, education, and preservation, and often serve as a first point of engagement with the public. More information will be posted in the months leading up to Festival 2026. Email [email protected] with questions.

Volunteer Requirements
  • Volunteers must be at least 16 years of age
  • Volunteers need internet access and a working email account to sign up and receive volunteer program communications
  • Volunteers must attend orientation AND training
  • Volunteers must provide their own black and white attire
  • Volunteers must be able to perform all the required duties
  • Volunteers must be able to work on uneven ground, indoors and outdoors, including but not limited to steep grades, woodchips, rocky paths, and occasional stairs
  • Volunteers must be able to stand for extended periods
  • Volunteers must adhere to the Code of Courtesy
  • Volunteer Ushers must be able to see well enough in dimly lit spaces and well enough to read small print on tickets (printed and mobile)
Volunteer Benefits
  • Give back to the arts and community programs
  • Free admission to morning classes during the festival season
  • Experience dance from internationally and nationally recognized companies
  • In exchange for you service, volunteers can watch the performance for free*
  • Expand your network and social circles
  • Discounts in the Pillow Store and discounted tickets**

*Please note that seating is not guaranteed in all performance venues
**Tickets are subject to availability and the discretion of the Box Office Manager

BECOME AN USHER FOR THE SUMMER FESTIVAL

During the summer, Ushers are assigned to either the Ted Shawn Theatre,  Henry J. Leir Stage, or the Doris Duke Theatre and are the primary customer service representatives for Jacob’s Pillow during performances. Responsibilities include:

  • Directing patrons to their assigned seat
  • Ensuring smooth and efficient audience traffic flow to help patrons get seated on time 
  • Scanning tickets 
  • Remaining after the performance to help with tidying the performance spaces
  • Being prepared to successfully handle patron questions and needs 
  • All ushers will assist in reseating patrons after intermission, if applicable

WE APPRECIATE YOUR HELP

For any questions about volunteering, please email [email protected] for more information.

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