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Volunteer

A group of six volunteers in white shirts and dark pants stand in a row with their arms around each other. They all wear lanyards and are standing in front of a sign reading Ted Shawn Theatre.
Rennie Harris; Jamie Kraus photo

VOLUNTEER WITH US

Our volunteers are a vital part of Jacob’s Pillow’s mission to support dance, presentation, education, and preservation, and often serve as a first point of engagement with the public. More information will be posted in the months leading up to Festival 2026.

Volunteer Requirements
  • Volunteers must be at least 16 years of age
  • Volunteers need internet access and a working email account to sign up and receive volunteer program communications
  • Volunteers must attend orientation AND training
  • Volunteers must provide their own black and white attire
  • Volunteers must be able to perform all the required duties
  • Volunteers must be able to work on uneven ground, indoors and outdoors, including but not limited to steep grades, woodchips, rocky paths, and occasional stairs
  • Volunteers must be able to stand for extended periods
  • Volunteers must adhere to the Code of Courtesy
  • Volunteer Ushers must be able to see well enough in dimly lit spaces and well enough to read small print on tickets (printed and mobile)

BECOME AN USHER FOR THE SUMMER FESTIVAL

During the summer, Ushers are assigned to either the Ted Shawn Theatre or Henry J. Leir Stage and are the primary customer service representatives for Jacob’s Pillow during performances. Responsibilities include:

  • Directing patrons to their assigned seat
  • Ensuring smooth and efficient audience traffic flow to help patrons get seated on time 
  • Scanning tickets 
  • Remaining after the performance to help with tidying the performance spaces
  • Being prepared to successfully handle patron questions and needs 
  • All ushers will assist in reseating patrons after intermission, if applicable

WE APPRECIATE YOUR HELP

For any questions about volunteering, please email [email protected] for more information.