Box Office

Jacob’s Pillow Dance Festival 2020 has been cancelled. For more information, please read this statement. We want to thank you for your enduring dedication to our beloved Jacob’s Pillow. Your unwavering support enables us to dream big and achieve so many important milestones.

All ticket buyers will be eligible to receive a full refund on their tickets and season packages, obtain a credit for next year, or if they choose, convert their purchase to a donation. 

Please fill out this form directly. If we do not receive a response from you, your order will be automatically refunded on May 1, 2020.

After this form is received, you will receive a confirmation email. Please allow 3-5 business days for the transaction to reflect on your account. Contact [email protected] for additional questions. 

Box Office Hours

June 24-August 30

Monday: CLOSED
Tuesday: 11am-5pm
Wednesday-Saturday: 11am-Intermission (phone: 11am-8pm)
Sunday: noon-5pm

February 10-June 19

Monday-Friday: 10am-4pm
*Closed for Presidents’ Day (Monday, February 17) and Memorial Day (Monday, May 25). Open for walk-up sales only during Community Day and the Season Opening Gala. 

Administrative Offices

Year-round: Monday-Friday, 9:30am-5pm

Phone: 413.243.9919
Fax: 413.243.4744

Mailing Address

Jacob’s Pillow
358 George Carter Road
Becket, Massachusetts 01223