Contact Jacob’s Pillow

Administrative Offices

Sep 1-Apr 30: Monday-Friday, 9:30am-5pm
May 1-Aug 31: Monday-Friday, 9am-5pm

358 George Carter Road
Becket, MA 01223
Phone: 413.243.9919
Fax: 413.243.4744
[email protected]

Staff Directory

Artist Inquiries: [email protected]jacobspillow.org
Advertising: [email protected]
Weddings & Rentals: [email protected]


Box Office

Jun 26-Aug 29, 2021
Monday: CLOSED
Tuesday: noon-5pm
Wednesday-Saturday: 11am-8pm
Sunday: noon-5pm

May 6-June 25, 2021
Monday-Friday: 10am-4pm
*Closed for Memorial Day (Monday, May 31). 

Phone: 413.243.0745
Email: [email protected]

Tickets can be purchased online or by phone. Please do not email ticket orders to the Box Office. If you need assistance, please call during Box Office hours. The Box Office can be reached solely via email from September-January.


Group Sales

Group Sales will not be available for the summer 2021 Festival. 

[email protected]


Ticket Donations

Jacob’s Pillow strives to foster a strong relationship with the community in many ways, one of which is contributing to non-profit charitable organizations through our ticket donations program. We look to help organizations across Berkshire County and the surrounding areas that benefit and impact arts education and diversity. Throughout the year, we are asked to support hundreds of worthwhile charitable causes and events.

Unfortunately, Jacob’s Pillow is not able to make donations of 2021 Festival tickets to outside causes, as we feel it is important to acknowledge and fulfill the tickets we granted for the summer of 2020, which many people were unable to redeem. All 2020 Festival tickets donated by Jacob’s Pillow to outside causes via voucher are valid for summer 2021, and we cannot accommodate offering more. 2020 ticket vouchers may be redeemed over the phone beginning with our public sale on June 1.

These times have most certainly made our staff face difficult decisions. Not being able to provide new ticket donations in this manner for Festival 2021 is one of them. Please reach out in early 2022 and we will hopefully be in better standing to fulfill all requests.