On-Site Accessibility at Jacob’s Pillow
Jacob’s Pillow is dedicated to fostering a safe, comfortable, and enjoyable experience for patrons visiting our grounds as well as our website. We are committed to growing our organization in ways that make it possible for all to feel welcomed.
Jacob’s Pillow is located in the hilly, rocky terrain of Becket. MA. We have made improvements to our campus, but physical access varies across our facilities. Efforts to increase access are ongoing.
For requests or additional accessibility information, please contact the Box Office at 413.243.0745 or boxoffice@jacobspillow.org. For any questions, concerns, or feedback please contact 413.243.9919 or info@jacobspillow.org.
Visiting the Campus Grounds
Physical Accessibility
- The parking lot is small, firm-packed gravel with accessible paved parking spaces near the Box Office.
- Golf cart transportation between the parking lots and all buildings is available upon request on arrival.
- Pathways between buildings are highly-textured firm blacktop covered with small stone chip gravel. The majority of Jacob’s Pillow’s paths have varied slopes.
- Jacob’s Pillow’s studios and administrative buildings have ramps where you can be dropped off at or that can be accessed via the Main Path. The Main Path is a stone-chip-gravel-covered firm blacktop pathway that extends through campus from the main parking lot to the entrance of the Henry J. Leir Stage at George Carter Road.
- Our Box Office, Ted Shawn Theatre, Archives, and Pillow Pub are wheelchair accessible from the main parking lot.
- Our Henry J. Leir Stage includes a drop off location off of George Carter Road with paved pathways to our wheelchair-accessible and companion seating. Cars will need to be parked by guests in the main parking lot after drop off.
- Assistive listening devices are available for performances at the Ted Shawn Theatre and Henry J. Leir Stage.
- Wheelchair-accessible, gender-neutral public restrooms are located on the Pillow grounds.
Contact Info
Phone: 413.243.9919
Email: info@jacobspillow.org
BOX OFFICE HOURS
Call Center Hours
March 4 – June 14
Monday-Friday: 10am-4pm
*Closed for Memorial Day (Monday, May 27). Open for walk-up sales during the Season Opening Gala.
Call Center Hours
June 18 – August 30
Monday: CLOSED
Tuesday: 11am-5pm
Wednesday: 11am-8pm
Thursday: 11am-8pm
Friday: 11am-8pm
Saturday: 11am-8pm
Sunday: CLOSED
In-Person Box Office
June 18 – August 30
Monday: CLOSED
Tuesday: 11am-5pm
Wednesday: 11am-9pm
Thursday: 11am-9pm
Friday: 11am-9pm
Saturday: 11am-9pm
Sunday: 12pm-5pm
Contact Info
Email: boxoffice@jacobspillow.org
Box Office Phone: 413.243.0745