Volunteering at Jacob’s Pillow

Volunteering is a great way to join the Jacob’s Pillow community of passionate artists and art enthusiasts.  As a volunteer, you are a vital part of Jacob’s Pillow’s mission to support dance presentation, education, and preservation and often serve as a first point of engagement with the public. Download the Volunteer Handbook here.

There are a number of ways to volunteer for Jacob’s Pillow during the summer and year-round. Here are a few of our volunteer positions:

Ushering

Ushers are assigned to either the Ted Shawn Theatre or the Doris Duke Theatre and are the primary customer service representatives for Jacob’s Pillow during performances.  Ushers should be able to stand for long periods of time and be willing to work any duty assigned; including working on any level of the theatre, directing patrons to their assigned seats, ensuring smooth and efficient audience traffic flow to help patrons get seated on time, tearing and scanning tickets, remaining after the performance to help with tidying and closing the theatre, stuffing programs, and being prepared to successfully handle patron questions and needs.

Grassroots Marketing

Grassroots marketing volunteers assist the marketing department with brochure and poster distribution to local area businesses. They also help with community events year-round (based on availability).

Groundskeeping

Help maintain our beautiful gardens and grounds during the summer and throughout the year. Volunteers help with weeding, watering, flowering, etc.

Administrative

Administrative volunteers help with a variety of administrative tasks. Duties may include filing, answering phones, helping with mailings, basic clerical tasks or internet research. Administrative volunteers assist year-round (based on availability). Specific shifts are determined with individual departments.

Volunteer Benefits

  • Gain valuable customer service and arts administration experience at an internationally-known arts organization
  • See a show (Usher Volunteers): In appreciation for your service per shift, the Pillow gives you an opportunity to see the performance. Please be aware that the seat provided may have a partially obstructed view and that you will be required to perform usher duties during the performance.
  • Attend morning classes for free: Begin your day with a dance or Pilates class, offered Monday through Friday.
  • Attend Volunteer Appreciation Day: It’s our day to give back to you. Come and enjoy light fare and a special dance presentation as we recognize your hard work.